Welcome to Pure Scent. By purchasing and using our products, you agree to the following Terms and Conditions.
Pure Scent produces and sells handmade bath salts, bath bombs, and related bath and body products. All products are intended for external use only.
By purchasing from Pure Scent, you confirm that you have read, understood, and agreed to these Terms and Conditions.
We strive to provide accurate descriptions, ingredient lists, and product images. As our products are handmade, slight variations in color, appearance, weight, fragrance, and design may occur.
These variations do not affect product quality and are not considered defects.
Our products may contain ingredients such as:
Customers are responsible for reviewing ingredient information before use.
If you have sensitive skin, allergies, medical conditions, or are pregnant, consult a healthcare professional before using our products.
Discontinue use immediately if irritation, redness, discomfort, or an allergic reaction occurs.
Pure Scent shall not be liable for any adverse reactions resulting from the use of our products.
All products are intended for bath use only.
Customers agree to:
Pure Scent is not responsible for misuse of products.
All orders are subject to availability and acceptance.
Prices are displayed in South African Rand (ZAR) and may change without notice.
Payment must be received in full before orders are processed and dispatched.
We aim to process orders as quickly as possible. Delivery times are estimates and may vary depending on location, courier services, weather conditions, and public holidays.
Pure Scent is not responsible for delays caused by third-party courier services.
Risk of loss or damage passes to the customer once the order has been handed over to the courier.
Due to the personal care nature of our products, we cannot accept returns of opened or used items for hygiene and safety reasons.
Refunds or replacements may be offered if:
Any issues must be reported within 7 days of receiving the order and accompanied by photographs of the product and packaging.
Pure Scent reserves the right to assess claims before approving refunds or replacements.
To the fullest extent permitted by law, Pure Scent shall not be liable for:
The customer assumes full responsibility for the use of all products purchased.
All content on our website, including logos, product names, photographs, designs, graphics, and written content, remains the property of Pure Scent and may not be copied, reproduced, or distributed without written permission.
Customer information collected during purchases is used solely for order processing, customer service, and business operations.
We do not sell or share personal information with third parties except where necessary to fulfill orders or comply with legal obligations.
Pure Scent reserves the right to modify these Terms and Conditions at any time without prior notice. Updated versions will be published on our website.